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Art of Appreciation Gift Baskets Shipping Policy

I Have A Question! I Need A Gift Shipped Overnight! I Forgot A Gift Card!
Our Customer Care Team is available to assist you with all of your gift giving needs, toll free at 1-866-747-5527 Monday-Friday, 9am-5pm Pacific (noon-8pm Eastern). After hours, please email us at customercare@artofappreciation.com. Please be sure to reference your order ID if you have one.

When Will My Gift Be Shipped?
FedEx pick up service is Monday - Friday only, excluding holidays.

Orders placed Monday-Friday before 11 am Pacific/2 pm Eastern typically leave our warehouse the same day.

Orders placed after 11 am Pacific/2pm Eastern, over the weekend or on a holiday, will leave our warehouse the first available business day, Monday-Friday.

Once the carrier picks up the package and leaves our facility, FedEx starts the transit process.  Transit time for Standard Ground varies depending on where your gift is being delivered. Use the guidelines below to estimate how many days your order will be in transit before it is delivered:

After your gift ships, you will receive an automated email that references the carrier and tracking #.  Wait 24 hours to allow for the carrier to update your orders information then go to the FedEx website to track your package and delivery in REAL TIME for an accurate delivery date.

FREE Standard Ground Shipping.
FedEx Ground Home Delivery makes deliveries Tuesday - Saturday only, excluding Holidays.  (No Sunday or Monday delivery)

FedEx Ground Business Delivery makes deliveries Monday-Friday, excluding Holidays. (No Saturday or Sunday delivery)  Please include the business name in the address so we can select the correct service for you.

** Signature Required Service is not included.  If required, please contact us direct via phone or email within one hour of placing your order to arrange for this additional service for a nominal fee.

Expedited Shipping.
FedEx Expedited service is a guaranteed 3 business day transit time from the day it leaves our warehouse.  Deliveries are Monday through Friday only, excluding holidays.
Weekends and holidays are not business days and cannot be used to estimate the arrival date.

** Signature Required Service is not included.  If required, please contact us direct via phone or email within one hour of placing your order to arrange for this additional service for a nominal fee.

Two-Day Shipping.
FedEx Two-Day Air service is a guaranteed 2 business day transit time from the day it leaves our warehouse.  Deliveries are Monday through Friday only, excluding holidays.
Weekends and holidays are not business days and cannot be used to estimate the arrival date.

** Signature Required Service is not included.  If required, please contact us direct via phone or email within one hour of placing your order to arrange for this additional service for a nominal fee.

Overnight Delivery Service

FedEx One-Day Air service is a guaranteed 1 business day transit time from the day it leaves our warehouse.  Deliveries are Monday through Friday only, excluding holidays.
Weekends and holidays are not business days and cannot be used to estimate the arrival date.


Will You Ship A Gift To A Hospital?
We strongly recommend that gifts being sent to a patients of a medical facility be sent directly to the home of a friend or caregiver who is able to hand-deliver the gift to the recipient. It has been our experience that patients are often moved or discharged early, missing their thoughtful gift from you.

Do You Ship To Alaska Or Hawaii?
YES!  We now offer Expedited delivery services only to these states.

Do you ship to.....?
PO Boxes: No
FPO/APO Addresses: No
General Delivery Addresses:  No
Internationally:  No

Carrier Delays and Exceptions
Carrier delays are out of our control but they do happen, especially during the busy holiday season and when adverse weather conditions occur. During holiday periods, please add an additional two business days to ensure a timely delivery.


What states are excluded from shipping alcohol gifts?

Due to various state regulations, gift baskets containing wine, beer or alcohol may NOT be shipped to the following states:

Alabama, Arkansas, Delaware, Kentucky, Mississippi, Oklahoma, Pennsylvania, South Dakota and Utah!